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Texts and images not displayed correctly in PowerBI desktop and PowerBI services

  • 1.  Texts and images not displayed correctly in PowerBI desktop and PowerBI services

    Bronze Contributor
    Posted Nov 08, 2019 06:27 AM
    Hi,

    I seem to run into a strange problem recently whereas it hasn't happened before.

    In one of my PowerBI reports, it has been working fine.  Yet, recently, when I moved from one sheet to another sheet, certain images or texts did not refresh and remain on the display.  As a result, you can not really see the charts in the sheet you moved to.

    When this happened, I couldn't see the correct display until after closing the desktop or browser to reload the file.

    Has anyone experienced similar situation?  What can I do to resolve this?  Any input is much appreciated!
    After moving to a new sheet, the texts from previous screen remained
    After moving to a new sheet, the images from previous screen remained


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    Cheryl
    United Kingdom
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  • 2.  RE: Texts and images not displayed correctly in PowerBI desktop and PowerBI services

    Top Contributor
    Posted Nov 09, 2019 02:36 AM
    Hi @Cheryl Lee,

    Please if you can, try deleting the visual from your canvas and adding it back again.
    Or try removing the field from the visual and adding it back again.

    Haven't really come across this issue before, so it might be some glitch.​

    Thank you,

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    Vishesh Jain
    Owner
    VR Construction
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    Conference-PBI_200x200


  • 3.  RE: Texts and images not displayed correctly in PowerBI desktop and PowerBI services

    Top Contributor
    Posted Nov 14, 2019 01:35 PM
    Hi Cherry !

    Seems like you have copy / pasted the whole page over to it again resulting in duplicate visuals.

    Did you have the previous file, try restoring it.

    Regards,

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    Hasham Bin Niaz
    Director Data & Analytics
    Karachi, Pakistan
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    Conference-PBI_200x200


  • 4.  RE: Texts and images not displayed correctly in PowerBI desktop and PowerBI services

    Bronze Contributor
    Posted 30 days ago
    Hi Hasham,

    Thank you for you reply.  To the best of my memory, I haven't use copy or paste when designing this file.  There have been changes made to the file, but I did add more sheets after the original design.

    Also, this situation doesn't happen all the time but randomly.

    Is there something in the workspace or my browser that I need to adjust?

    Thanks,
    Cheryl

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    Cheryl
    United Kingdom
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