Getting Started

Getting Started

Welcome to the Power BI User Groups. Below are some helpful tips to help get you setup your account and start engaging with your user group!

Getting Started

It's my first time to the site, how do I start engaging with PUG?

To have access to register for events, post discussions, and create a profile – among other things – you’ll need to create a username and password. This login will be unique to pbiusergroup.com, and different from the Microsoft Power BI Community. To do so:

  1. Click the Sign Up for Free button, or if you already have a username and password click the Login button in the upper right corner
  2. Enter your email address, and complete the signup form to get your login.
Where do I access my user groups, volunteer, and more?

A. Check out the main menu options or click on the links below:

  • My Profile - View your personal profile
  • Volunteer Profile - View your volunteer profile that will match you with volunteer opportunities
  • Speakers Profile - View your speakers profile that will show up in the Speakers Directory
  • All User Groups - View all Power BI User Groups.
  • My User Groups - View all Power BI User Groups that I have joined.
  • Upcoming Events - View all user group upcoming events.
  • Speaker Directory - Make connections with other users who are identifying themselves as available for speaking engagements on Power BI Topics. Note: This feature is only available to User Group leaders, and every user group member to volunteer as a speaker. Being listed does not mean PUG endorses the view, presentation, or conduct of the speaker.
  • Volunteer - Get engaged with PUG and share your time and talents! Check out the variety of volunteer opportunities available.
  • PUG Partner Directory - view the PUG Partner Directory to identify partner resources skilled in Power BI to assist with your individual pr company needs.
How do I add myself as a potential speaker to the Speaker Directory?

Any user group member can add yourself to the Speaker Directory! Complete your PUG speaker profile so that other users can easily find YOU as the answer to their education needs. Just set the 'Show my speaker profile in search results?' toggle from 'No' to 'Yes' to have your results show up in the directory.

How do I view the Speaker Directory?

Only User Group Leaders can view the Speaker Directory. If you are an User Group Leader and cannot view a directory, please contact support. If you would like to become a User Group Leader, please volunteer here.

How do I connect with other users in the user group?

You can invite another user to be a contact! Simply click on their profile and press the button 'ADD AS CONTACT'.

How do I change my discussion message notifications, community digests, and/or email preferences?
  1. To change the frequency of discussion message notifications and/or enroll in consolidated digest message, navigate to your profile, click on MY SETTINGS, and select COMMUNITY NOTIFICATIONS from the drop down menu.

    Notifications image 1

  2. Under Discussion Email, select/revise the desired frequency for each User Group you have joined.

    Notifications image 2

  3. To enroll in consolidated daily digest emails, check the box next to the appropriate User Group.

    Notifications image 3

  4. To revise your email preferences, select MY SETTINGS and then EMAIL PREFERENCES from the drop down menu.

    Notifications image 4

My Profile

Where do I edit my contact information?

Once logged in, navigate to your Profile by by clicking the drop down next to your picture in the upper right and clicking Profile. You can edit by going to the Update Contact Details button.

How do I upload a profile photo?

A. Click on the profile icon in the right hand upper navigation area. You will see a fly-out menu open, and choose PROFILE.

click on profile

Underneath the profile photo area, click on ACTIONS. A drop down menu will appear and choose CHANGE PHOTO.

Press ACTION then CHANGE PHOTO

Upload a file, and then you can resize and crop it. Press Save! You've added a profile photo. 

Upload photo file

You can also change your profile photo to your LinkedIn photo by pressing IMPORT YOUR INFO under the LinkedIn option on your profile.

How do I import my LinkedIn information to my profile?

A. Log into pbiusergroup.com and navigate to your profile. From there, click on IMPORT YOUR INFO.

import from linkedinYou will need to use your LinkedIn credentials to allow Higher Logic access to pull your information over. Press ALLOW ACCESS.

linkedincredentials
Now you will get a screen that will allow you to compare your PUG profile to your LinkedIn information. Under the ACTIONS column, click the checkbox to bring your information over. Press SAVE and CONTINUE. That's it - you are done!

Login Questions

I forgot my password or username, how can I get access to the site?
  1. Click the Login button in the upper right corner
  2. Click the Forgot Password link
  3. Enter your email address associated with your account.
  4. You have 3 options to recover your password: email to your primary email, email to your secondary email or text message to your mobile phone. You will need to provide your secondary email and mobile phone in order to use these options. (need to be updated in your Profile) Mobile phone numbers must be validated before being used for password recovery.

Follow the prompts for your chosen password recovery method.

  • If you chose email, a reset link will be emailed to you. When you follow the link, you can reset both your username and password OR just your password.
  • If you chose mobile phone, a reset link will be texted to you. After validating the code, you can reset both your username and password OR just your password.
How can I reset my password?

There are two ways to reset your password.

  1. If you are logged in, navigate to your Profile. Click the Update Contact Details button. Select the Update Login option
  2. You can also reset your password following the steps below:
    • Click the Login button in the upper right corner
    • Click the forgot password link
    • Enter your email address associated with your account.

You have 3 options to recover your password: email to your primary email, email to your secondary email or text message to your mobile phone. You will need to provide your secondary email and mobile phone in order to use these options. (need to be updated in your Profile).Mobile phone numbers must be validated before being used for password recovery. Follow the prompts for your chosen password recovery method.

  • If you chose email, a reset link will be emailed to you. When you follow the link, you can reset your password.
  • If you chose mobile phone, a reset link will be texted to you. After validating the code, you can reset your password.

Firewall & Site Access Information

What are the IP addresses for PUG.com?

Our website, pbiusergroup.com, has three dedicated IP addresses which it is hosted on: 52.70.138.19 52.6.165.57 and 64.94.16.118. If your company has firewalls set up to restrict website access these two IP addresses will need to be added to your allowed list in order for you to access pbiusergroup.com. 

If I am not receiving emails from the website/community what should I do?

Please add the following IP addresses to your company's whitelist:

  • 54.240.14.216
  • 54.240.14.217
  • 54.240.14.218
  • 54.240.14.219
  • 54.240.14.220
  • 54.240.14.221
  • 54.240.14.31
  • 54.240.14.32
  • 54.240.14.78
  • 54.240.14.79
  • 54.240.14.80
  • 54.240.14.106
Is the PUG website accessible through any browser (Internet Explorer, Chrome, Firefox, Edge and Safari)?

Yes, the PUG website is compatible with all web browsers. If you are using Safari, you will need to enable cookies to Always Allow in the Settings. On a desktop, open Safari -> Setting -> Block Cookies -> Always Allow. On a phone, open Settings -> Safari -> Block Cookies -> Always Allow. 

Cancellations & Refunds

What is your cancellation & refund policy?

All purchases are final and not eligible for refund unless otherwise noted for the specific program or event. For additional information, please see our conference terms.

Registration

How do I transfer or switch my registration to someone else at my company?

Make sure the person you are transferring to is set up as a User

  • Once you are logged in go to your Profile and click on My Registrations.
  • The meeting should be listed under Upcoming Events
  • Click on Meeting Details
  • Click on Edit Registration
  • Click on Transfer
  • Select the name of the person you would like to transfer registration to. Both people should receive a confirmation email that registration has been transferred.

For additiona information, please contact support.

What if I miss a Webinar I registered for?

All virtual webinars are recording and published in the Recordings Library. These recordings are available to Members whenever it fits in their schedule. You can access webinar recordings by selecting the Webinar Recordings option under Learn & Engage in the left navigation menu. Make sure to Register for these events even if you are not sure if you can make it, you will receive an email with a link to the recording, usually within 24 – 48 hours after the recording date. - A select number of webinars - like Partner Showcases - are available for both Members & Subscribers in the Public Webinars - Recordings Library.