Profile

Niels Poulsen

sifCRM

Contact Details

sifCRM

Bio

I’m an independent CRM consultant specializing in Microsoft Dynamics CRM as well as migration and integration from Scribe Software. I am certified in both Microsoft CRM, Microsoft Sure Step, Agile and Scribe. Additionally, I’m Scribe MVP for 5 years.

My experience in Microsoft CRM and Scribe Integrations has been achieved over the last 25 years during my job as a technical and business consultant and as a daily user.

My focus in my work with CRM, sales and business optimization has always been on efficiency, economically responsibility and that goals are achieved.

By involving me in the process of your business around CRM, you get security for compliance with the agreements - both financially and in time. I work methodically and focused. I give valuable push back and has an objective/critical positions on existing processes and new ideas.

I have an analytical and business-oriented thinking and contribute thereby with useful knowledge in development of the business CRM strategy, migration to new CRM system or integration to other business critical systems.

20 years of experience in administration and 15 years in IT project management.
Have succesfully implemented several large CRM projects in Denmark and Europe.

Over the past 12 years, I have played a central role in implementing several CRM systems with high complexity, managing projects in a wide range of industries with a wide varity of business processes.
In all projects where I participate, the customer is in focus and the usebillity is fullfilled.

As a former CEO in a trading company, I understand the need for, and the bennefit of, a CRM system.
The focus of understanding and knowing customers together with giving the management the right tools, will always be my emphasis.
With a solid backgground in the CRM business, I fully understand the integration process between ERP and CRM systems.