I am an IT veteran and have been working in the IT industry for over 27 years.
I have worked in logistics, construction administration, enterprise resource planning systems implementation, data analysis, and business process improvement across a broad spectrum of business verticals.
Over the last 18 years I have focused primarily on the enterprise resource planning in the manufacturing industry.
Breaking into the IT industry from the business user side, I bring with me an understanding of the user perspective that helps to put a business user at ease and give them a sense of having an advocate for their needs who understands the complexities not only of their business process but, the underlying IT aspects that they do not comprehend.
My specialties are legacy/custom application troubleshooting and support, and information analysis.