Frequently Asked Questions

Getting Started

It's my first time to the site, how do I start engaging with the community?

To access the community to register for events, post discussions, and network with your peers – among other things – you’ll need to log in.

Don't have a login? Join by creating a username and password by:

  1. Click SIGN UP FOR FREE button in the upper right corner
  2. Follow the prompts to complete your profile to sign in to the community.
  3. You will be asked to provide information about you (such as name, email, zip code) and about your organization to create your account.
How much does membership cost?

Membership is free!

How do I connect with other users in the user group?

You can invite another user to be a contact!
Simply click on their profile and press the button ADD AS CONTACT.

Can I post a job on the user group?

Featured Employer Advertising is a self-service branding solution designed to attract maximum exposure from the best industry talent from the Power BI, PowerApps, and Flow Communities. View our Career Center to learn how to purchase various packages, distinguish your company from other employers and attract the best talent.

Where do I access user discussions, webinars, Academy classes and more?

Once logged in, click on the Participate navigation option drop down and make a selection.

Login Support

I forgot my username or password.
You can reset both by completing the Forgot Password process. Click the Sign In button and select Forgot Password. Depending on the recovery methods you selected when you created your account, you will be asked to choose from the following recovery options: primary email, secondary email, or mobile phone.
How can I change my username or password?

There are two ways to update your username and/or password:

  1. If not logged in, use the Forgot Password process on the Login page.
  2. If logged in, navigate to your Profile. Click on Update Contact Details, then select Update Login.

Don't see the answer to your question? Our fantastic support team is standing by to help you out!
Ask Support

Profile, Account & Communication Management

How do I access my profile?

Once logged in, you can access your profile two ways:

  1. Select Profile from the the drop down next to your picture in the upper right
  2. From the main navigation, select Membership -> My Profile
Where do I edit my contact information?

Once logged in, navigate to your Profile by clicking the drop-down next to your picture in the upper right and clicking Profile.

You can edit your Contact Information two ways:

  1. Select the Update Contact Details button
  2. Click/tap the pencil icon next to Contact Details
How do I change my company?

Once logged in, navigate to your Profile and click on Update Contact Details, then select Change your Company. Enter company name to search for matches then select an existing record or choose Add New Account.

How do I upload a profile picture?

Within your profile, click on the Actions button below the avatar. Select Change Picture from the drop down.

How do I manage my communication preferences?

In your profile, click on the Subscription Management button and select the emails you’d like to receive from us. You may update your subscription preferences at any time.

You can also manage or update your preferences for any online community notifications (including discussion notifications, messages from other community participants, contact requests, and other community messages) by visiting My Profile -> My Settings -> Email Preferences.

You may also update your preferences by sending a letter, calling, or submitting a support ticket.


How do I transfer or switch my registration to someone else at my company?

IMPORTANT: The person to whom the registration is being transferred needs to have an active account.

  • From your Profile click on Meeting Registrations
  • Find the meeting under the Upcoming Events section
  • Click on Meeting Details
  • Click on Edit Registration
  • Click on Transfer
  • Select the name of the person to whom you would like the registration transferred.
    Both individuals will receive a confirmation email that registration has been transferred.
How do I edit my registration?
  • From your Profile, click on My Registrations.
  • Find the meeting under the Upcoming Events section, then click on Meeting Details.
  • Click on Edit Registration.
  • Click on Edit.
I registered for an event and am unable to attend.
  • Webinars - Do not require a cancellation. If you keep your registration active, you will receive an email notification when the recording is added to the site.
  • Chapter Meetings - Cancellation requested. Catering is ordered based-off registration numbers. Visit the Chapter Community post-event for recap posts and materials.
  • Academy Courses - Cancellation required for refund or credit.
  • Conferences & Events - Cancellation required for refund. Please see the Conference and Event Cancellation Policy for refund cut off dates and terms.
How do I cancel my registration?

Webinars, Academy or Conferences

  • From your profile, click on My Registrations.
  • Find the meeting or event from the Upcoming Meetings section. Click on Meeting Details
  • Click on Edit Registration
  • Click on Cancel

Chapter Meetings

  • Navigate to the Chapter page and click My Meeting Registrations
  • Click on View Itinerary
  • Click Cancel Registration

Please note, you are unable to cancel a past meeting registration.

What is your cancellation policy?

All purchases are final and not eligible for refund unless otherwise noted for the specific program or event. For additional information, please see our conference terms.

Firewall & Site Access Information

What is the IP address for the website?

Our website has three dedicated IP addresses which it is hosted on;, and

If your company has firewalls set up to restrict website access these IP addresses will need to be added to your allowed list in order for you to access the site.

If I am not receiving emails from the website/community what should I do?

Please add the following IP addresses to your company's whitelist:

Is the website accessible through any browser?

Yes, the website is compatible with all modern web browsers. We recommend using Edge, Firefox, or Chrome.

If you are using Safari, you will need to enable cookies and cross-site tracking in Privacy & Security area of the Settings.

Information about updating your browser

Terms & Conditions

Is there a Code of Conduct for behavior on the site?

Yes, all participants must agree to the Code of Conduct upon joining the community and again if terms are updated.

Can I post a job on the website?

No. Posts about job openings and/or announcements are not allowed in any of the online forums as per our Code of Conduct. This includes posting open positions at your company as well as advertising that you are looking for a job.

View our Career Center to view and post jobs.